Terms and Conditions

1. Overview

These Terms and Conditions govern your access to and use of the Musette website and the purchase of products from our store. By using our website or placing an order, you agree to be bound by these Terms.

2. Acceptance of Terms

By accessing our website or completing a purchase, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, all information you provide is truthful and accurate, and you accept these Terms in their entirety.

3. Our Products and Orders

Product images, descriptions, and specifications on our website are provided for informational purposes. While we make every effort to ensure accuracy, slight variations in colour, texture, or fit may occur due to monitor settings or manufacturing processes.

All orders are subject to product availability. We reserve the right to limit order quantities, refuse or cancel any order at our discretion, and discontinue any product without prior notice.

4. Pricing and Payment

All prices are displayed in US Dollars (USD) and include applicable sales tax where required by law. We reserve the right to change prices at any time without notice. The price charged is the one displayed at the time of order confirmation. Payment must be completed in full before order processing begins.

5. Shipping Policy

Please refer to our Shipping Policy for complete details on processing times, delivery areas, shipping fees, cancellation, and tracking. We ship via UPS within the UK mainland, with free shipping on all orders.

6. Returns and Refunds

Please refer to our Refunds & Returns Policy for complete details on eligibility, conditions, processes, and refund timelines. All returns must be requested within 30 days of delivery.

7. Intellectual Property

All content on this website — including text, graphics, logos, images, product descriptions, and software — is the property of Musette or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, or copy any content without written permission; use our content for commercial purposes; modify or distribute our materials; or scrape or extract data from our website using automated tools.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

Musette shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
Our total liability for any claim shall not exceed the purchase price of the product in question.
We are not responsible for damages caused by improper use, washing, or care of our products.
We are not liable for delays or failures caused by circumstances beyond our reasonable control (force majeure).

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States. Any disputes arising from these Terms or your use of our website shall be resolved in the state or federal courts located in Los Angeles County, California.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting to this website. Your continued use of the website after any changes constitutes acceptance of the revised Terms.