Payment Policy

Accepted Payment Methods

We offer a variety of secure payment options for your convenience:

  • Visa
  • Visa Electron
  • Mastercard
  • Maestro
  • American Express
  • Discover
  • Diners Club
  • JCB

All transactions are processed in US Dollars (USD). Prices displayed on our website include applicable sales tax where required.

How It Works

1. Browse our dress collection and add your favourites to your cart.

2. Proceed to checkout and enter your shipping details.

3. Select your preferred payment method from the options above.

4. Complete your payment through our encrypted checkout system.

5. You will receive an order confirmation email within minutes of placing your order.

Payment Security

Your financial safety is our top priority. All payments are processed through PCI DSS-certified payment gateways using 256-bit SSL encryption. We never store your credit card information on our servers — your data is handled exclusively by our trusted payment partners.

Order Confirmation

After completing your purchase, you will receive an order confirmation email containing your unique order number, a detailed receipt with items and total amount, and estimated delivery timeframe. If you haven't received confirmation within 15 minutes, please check your spam folder or contact us.

Payment Issues

If your payment is declined, please verify the following:

  • Your card details are entered correctly
  • Your card has sufficient funds or credit available
  • Your card is enabled for online and international transactions
  • Your bank has not flagged the transaction as suspicious

If problems persist, try an alternative payment method or contact your bank. Our support team is also available to assist you.

Contact Us

Store Name: Musette

Address: 1141a Highland Ave, Manhattan Beach, CA 90266

Phone: +(424) 390-4024

Email: info@musetteess.com

Business Hours (GMT-08:00 Pacific Standard Time):

Monday, Wednesday through Sunday: 10:00 AM - 7:00 PM

Tuesdays:Closed

Response Time: We will respond to all emails and messages within 24 hours.

Last Updated: July 8, 2026